DocuSign packet exceeds size limit
The current size limit for a DocuSign signature packet is 32 MB. If the packet you try to send exceeds that size limit, the packet won't send. To successfully send these pages, you'll need to break the packet up into smaller chunks and have the signatory sign each chuck before the next is sent.
To send this packet:
- Go to the Create Packets page
- Select at most 30-50 of the pages this signatory needs to sign
- Send these pages of the packet to the signatory
- Make sure the signatory signs this part of the packet before sending the next part!
- Once they've signed the 1st part of the packet, select an additional 30-50 pages and send them for signing
- Make sure the signatory signs this 2nd batch of pages before repeating the process with any remaining pages
Our utmost apologies for the disruption this causes!
If you have any questions, please reach out to support@simplyagree.com